FREE SHIPPING ON ALL ORDERS OVER $100*

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SHIPPING

DHL eCommerce Solutions Australia - International Shipping Updates as at 18 June 2020

International postal deliveries continue to be impacted by the global COVID-19 pandemic. Delivery to New Zealand is estimated 5-15 Business Days.
Delivery delays are due to a combination of factors, including:

Reduced air freight capacity
Peak season volume in local postal networks
Government restrictions


Additional safety measures including split shifts and reduced operating delivery days with local postal agencies
You can track your shipment here, once your shipment arrives in the destination country please use the “Local Tracking Number” to follow up with the local postal agency.

FREE SHIPPING AUSTRALIA WIDE*

*vanheusen.com.au offers free standard shipping via Australia Post eParcel on all orders over AUD $100 (after discounts have been applied). Delivery times are quoted from when your order leaves our warehouse. Order can take 2-3 business days to dispatch from date of order.

AUSTRALIAN SHIPPING (FOR ORDERS UNDER $100)

For Australian orders under $100, a flat shipping rate of $7.95 applies. This is automatically added in the shopping cart. Delivery times are quoted from when your order leaves our warehouse. Order can take 2-3 business days to dispatch from date of order.

NEW ZEALAND SHIPPING

We offer free standard shipping to New Zealand on all orders of AUD $100 or more. For orders below AUD $100, a shipping rate of AUD $10.00 applies.

INTERNATIONAL SHIPPING

vanheusen.com.au only ships to Australia and New Zealand. For international stockists, please visit this link.

HOW LONG WILL DELIVERY TAKE?

We always aim to process your order as quickly as possible, however please allow 2-5 business days for dispatch. Our warehouse ships Monday to Friday, excluding New South Wales public holidays. Australia Post standard delivery times are between 1-2 working days from date of dispatch. Please note, there may be delays during sale events, as we expect a high volume of orders at this time. This could be between 2-10 working days of the order being placed. You will receive a confirmation email once your order has been dispatched and shipped.

Please note that the delivery times after dispatch cannot be guaranteed by vanheusen.com.au as deliveries are made by third parties.

DO I NEED TO SIGN FOR MY PARCEL?

If no one is present to accept your delivery, the parcel will be dropped at your local post office for collection.

HOW DO I TRACK MY ORDER?

When we have dispatched your order, you will receive a confirmation email with a link to the relevant partner carrier's website to track your order's progress.