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SHIPPING
FREE SHIPPING AUSTRALIA WIDE FOR ORDERS $100 & OVER
ESTIMATED SHIPPING TIMES
Due to increased demand, our delivery networks are experiencing delays. Please allow an extra 7 days on top of normal delivery times. We're working to deliver to you as quickly as we can and appreciate your patience at this time.
*vanheusen.com.au offers free standard shipping via Australia Post eParcel on all orders over AUD $100 (after discounts have been applied). Delivery times are quoted from when your order leaves our warehouse. Order can take 2-3 business days to dispatch from date of order.
For Australian orders under $100, a flat shipping rate of $7.95 applies. This is automatically added in the shopping cart. Delivery times are quoted from when your order leaves our warehouse. Order can take 2-3 business days to dispatch from date of order.
EXPRESS SHIPPING
We also offer express delivery service which ships overnight to metro areas from the day your order is dispatched from our warehouse. We charge a fee of $12 for express shipping on every order, regardless of order value. We do our best to get these orders out as quickly as possible. All express orders in Australia are shipped via StarTrack.
NEW ZEALAND SHIPPING
We offer free standard shipping to New Zealand on all orders of AUD $100 or more. For orders below AUD $100, a shipping rate of AUD $10.00 applies.
INTERNATIONAL SHIPPING
vanheusen.com.au only ships to Australia and New Zealand. For international stockists, please visit https://vanheusen.partnerbrands.com/en
HOW LONG WILL DELIVERY TAKE?
We always aim to process your order as quickly as possible, however please allow 2-5 business days for dispatch. Our warehouse ships Monday to Friday, excluding New South Wales public holidays. Australia Post standard delivery times are between 1-2 working days from date of dispatch. Please note, there may be delays during sale events, as we expect a high volume of orders at this time. This could be between 2-10 working days of the order being placed. You will receive a confirmation email once your order has been dispatched and shipped.
Please note that the delivery times after dispatch cannot be guaranteed by vanheusen.com.au as deliveries are made by third parties.
DO I NEED TO SIGN FOR MY PARCEL?
If no one is present to accept your delivery, the parcel will be dropped at your local post office for collection.
HOW DO I TRACK MY ORDER?
When we have dispatched your order, you will receive a confirmation email with a link to the relevant partner carrier's website to track your order's progress.