We offer 30 day refunds on products, including returns on products if you simply change your mind. This is available on all full priced and promotional products and incorrect sized purchases. In order to qualify for the refund, items purchased must be returned in its original condition (unworn, unwashed, tags attached). Refunds will only be processed using the original payment method. A completed return form must accompany all claims made.
Returns for change of mind are only permitted where:
We do not credit original shipping fees for a change of mind return. Our change of mind returns policy is in addition to any rights you may have under consumer laws.
We are committed to honouring your rights under consumer laws. If your product is faulty or is different to the product you ordered, we will assist you to fix the problem. This may include a refund, repair or replacement depending on the nature of the problem. You will still need proof of purchase before we can offer you a remedy.
Due to the genuine nature of the clearance sale, Products marked as 'final clearance' on the product page or invoice, cannot be returned if you change your mind.
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